![]() ![]() What is the frequency at which the background runs are supposed to happen?ģ. Is there any additional steps to be performed to make the app perform background runs.Ģ. I have waited for up to 6 hours and it doesn't seam to perform any background runs.ġ. Reported problems are linked to public-facing documentation (usually a Microsoft Knowledge Base article) for possible fixes. There seams to be an option to enable the application to perform background runs, however selecting the checkbox ("Do you want to schedule a background run of network connectivity tests for collecting diagnostics every few hours?")Īnd clicking next takes me to the feedback page, after which the application closes. The Microsoft Support and Recovery Assistant (SaRA) uses advanced diagnostics to report known problems and details about your Microsoft Outlook configuration. After downloading the tool and running Setup, you will see a screen, like. The SARA tool helps a lot, however i would like it to run it every hour or two hours over a 24-48 hour period and get a trend of how the TCP/HTTP RTT varies over time. Search for jobs related to Microsoft support and recovery assistant for office 365 or hire on the worlds largest freelancing marketplace with 22m+ jobs. If you are having problems with Microsoft 365 or Outlook, download the Microsoft Support and Recovery Assistant. The Microsoft Support and Recovery Assistant does not come preinstalled with Office, so you will have to download it. The "Client network connectivity performance report" which is generated using I have been trying to use the SARA tool to benchmark and troubleshoot a performance issue with O365 connectivity and i suspect it to be an network level issue. ![]()
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